Support & Maintenance

Magento website support
that is always responsive

Regular maintenance or urgent fixes in the middle of the night - our Magento certified professionals are ready to help you anytime!

Managed Magento support
for everyone, everywhere

It does not matter if you are from the US, Australia, China or Europe. We work with different sized eCommerce stores all over the globe.

Want to know if there are any websites we work with that are from the same country where you are? Drop us a line! We are sure there is a Magento website nearby that we support.

Have a rest, you deserve it!

Let our professionals take care of your store. You shouldn’t need to worry about the website, it’s our job to do that. Our Magento and Google certified specialists will make your life easier by removing the worrying and adding success.

Better safe than sorry

Sometimes a good team is just not enough. Our carefully created processes shrinks the space for human errors and different bugs. Within our experience working with top eCommerce sites where even a second of downtime is a big deal we have gathered the experience to maintain your website safely.

Magento 1.9 support

We are in the Magento business since 1.5 and we have the knowledge and know-how collected to support all versions of Magento 1. One question we receive all the time is "Do you support Magento 1.9?". We are proud to say yes, we support 1.7, 1.8, and 1.9. Also, we have trained & certified Magento 1 developers that are lead by a Magento certified solution provider.

Magento 2.0+ support

Whether it is Magento 2.0, 2.1, 2.2 or any version above - we support it. While official Magento support covers only GA releases, we work with all of them - even ones in the pre-release phases. We understand the need for professional developers for all versions. That is why we have trained and certified our developers also for Magento 2. In fact, we were one of the first in the world to participate in the Magento 2 pre-release certifications that contained twice as many questions.

Enterprise Edition
maintenance service

At Magebit we support Magento Commerce (formerly Enterprise) as well as Open Source (formerly Community Edition). The versions have different changes in functionality, database and code. Within the years we have worked closely with Magento Expert Consulting Group, Magento Support and different Enterprise clients to gather the in-depth experience. Our certified developers have also contributed to Magento 2 core to improve the whole Magento ecosystem.

The perfect fit for your business

We understand that no business is the same. Therefore, we don’t have multiple plans where you either pay too much or are limited. In our support you only pay for the hours you use.

Curious about our daily work in support?

In support, we deal with different tasks every day. We have gathered
up the most popular ones below just in case you are wondering if it also goes under the support service.

Contact us

Website is down. Need urgent help!

Magento version upgrade.

New feature creation.

Integration with 3rd parties.

Website loading time reduction and
Google PageSpeed improvements.

Magento Security Patch installation.

Website migration to different hosting provider.

Extension installation and configuration.

Conversion rate optimization.

Cross-device and functional bug fixing.

Our clients
love our work

"Magebit did an exceptional job in replatforming Sabon NYC to Magento 2. The agency showed commitment and responsiveness throughout the entire project. They became a true partner, going above and beyond to find solutions and consistently delivered the best possible results."

"We used Magebit to help get our site back on track. It was slow, glued together, heavy on processes and hard to manage. Magebit refactored the site, cut down our server costs and help reduce our stress levels. We continue with update/changes."

"You guys have been killing it from the beginning and I know for a fact we would not be as far as we are with another agency. Nobody else would go above and beyond like you guys do. We all really appreciate the hard work you guys put in."

"Magebit offers a fast and stable service to improve our front- and backend functionalities. The communication is easy and they are always available if necessary. We can highly recommend them."

"We have used Magebit since 2016. They consistently fix and maintain our Magento driven web site. They are highly responsive and troubleshoot our problems. We highly recommend Magebit to anyone who is considering professional Magento developers to fix or maintain their website."

"I immediately felt that I was talking to a team that had a very high level of experience, a great cultural fit and value for money in regards to the size and scope of the project."

"Our in-house developer has been trying to create the API for some months but has always met stability challenges so I decided to look for a Magento certified company instead. The whole API was built within the schedule timeframe. Overall I am a satisfied customer and would love to work with them again."

"BrownPaper chose Magebit as our lead development partner for all Magento development work. They represent the best value and highest level of professionalism of any outsource team we have used in the 12 years we have been offering eCommerce services."

"The Magebit team are reliable team of experts in Web Development. They are great communicators and are consistent and trustworthy operators who are able to work with any project and produce high quality and timely outcomes. I highly recommend them."

"Excellent company - Highly recommended. Top quality work for Magento!! Great work, quick, fast and results better then expected. Will hire again."

"We started working with Magebit about a year ago and have been very pleased with their work. Needless to say, Magebit is the best development team we have ever worked with. They are very responsive, reliable, and overall just do great work. I would recommend the Magebit team to anybody!"

"The ongoing development is progressing smoothly and producing satisfactory results. They manage the project well and complete deliverables on time. Their support of the project helps them provide good service."

"I am very pleased to find such a competent and pleasant company to work with. Your team is top notch with great attention to detail and feedback. I look forward to the future and I feel relieved to find your team."

Almost there!