Support & Maintenance
Development & Support
Magento website support
that is always responsive
Regular maintenance or urgent fixes in the middle of the night - our certified Magento developers are ready to help you anytime!
Managed Magento support
for everyone, everywhere
It does not matter if you are from the US, Australia, China or Europe. We work with different sized eCommerce stores all over the globe.
Want to know if there are any websites we work with that are from the same country where you are? Drop us a line! We are sure there is a Magento website nearby that we support.
Free service desk setup.
Pay only for the time you have used.
Tasks are estimated by us and approved by you.
Proud to say that we are
Magento & AWS partners
Magento Commerce is the leading provider of cloud commerce innovation for both B2C and B2B merchants. If your store requires bleeding edge omnichannel solutions, Magento Commerce is the right choice for your store.
Amazon Web Services (AWS) is the leading cloud service provider. With their proven track-record and industry trust your store will be secured and downtime will be nonexistent. AWS is the choice for your store if you are looking for stability and innovation.
Support workflow visualized
"We can handle any type of challenge you throw our way. With our streamlined approach we can handle tasks big and small; and with our detail oriented approach we will make sure that your site is as good as it can be."
Have a rest, you deserve it!
Let our Magento developers take care of your store. You shouldn’t need to worry about the website, it’s our job to do that. Our Magento and Google certified specialists will make your life easier by removing the worrying and adding success.
Better safe than sorry
Sometimes a good team is just not enough. Our carefully created processes shrinks the space for human errors and different bugs. Within our experience working with top eCommerce sites where even a second of downtime is a big deal we have gathered the experience to maintain your website safely.
Enterprise Edition maintenance service
At Magebit we support Magento Commerce as well as Open Source. Throughout the years we have worked closely with Magento Expert Consulting Group, Magento Support and many different Enterprise clients while gaining crucial in-depth experience. Our certified developers are ready to assist your business.
"Our main goal is to help online businesses on Magento succeed whilst providing high quality and customer-oriented services"
Why choose Us?
Sometimes a good team is just not enough. Our carefully crafted process shrinks the space for human errors and different bugs. We have an extensive experience and knowledge in maintaining online stores. So your website will be supported safely and securely; whether it is a small local store or a global enterprise-level business, we can support your online store.
Magento 1.9 support
We are in the Magento business since 1.5 and we have the knowledge and know-how collected to support all versions of Magento 1. One question we receive all the time is "Do you support Magento 1.9?". We are proud to say yes, we support 1.7, 1.8, and 1.9. Also, we have trained & certified Magento 1 developers that are lead by a Magento certified solution provider.
Magento 2.0+ support
Whether it is Magento 2.0, 2.1, 2.2 or any version above - we support it. While official Magento support covers only GA releases, we work with all of them - even ones in the pre-release phases. We understand the need for professional Magento developers for all versions. That is why we have trained and certified our developers also for Magento 2. In fact, we were one of the first in the world to participate in the Magento 2 pre-release certifications that contained twice as many questions.
The perfect fit for your business
We understand that no business is the same. Therefore, we don’t have multiple plans where you either pay too much or are limited. In our support you only pay for the hours you use.
Curious about our daily work in support?
In support, we deal with different tasks every day. We have gathered
up the most popular ones below just in case you are wondering if it also goes under the support service.
Website is down. Need urgent help!
Magento version upgrade.
New feature creation.
Integration with 3rd parties.
Website loading time reduction and
Google PageSpeed improvements.
Magento Security Patch installation.
Website migration to different hosting provider.
Extension installation and configuration.
Conversion rate optimization.
Cross-device and functional bug fixing.
love our work
"Magebit did an exceptional job in replatforming Sabon NYC to Magento 2. The agency showed commitment and responsiveness throughout the entire project. They became a true partner, going above and beyond to find solutions and consistently delivered the best possible results."
Director of eCommerce,
"Magebit team helped to launch an online pre-booking of Volkswagen model. What I value the most is their exceptional professional approach and always effective solutions. If you are looking for a reliable and skilled partner for any eCommerce related needs, Magebit is what you are looking for."
Marketing Project Manager,
"We used Magebit to help get our site back on track. It was slow, glued together, heavy on processes and hard to manage. Magebit refactored the site, cut down our server costs and help reduce our stress levels. We continue with update/changes."
"You guys have been killing it from the beginning and I know for a fact we would not be as far as we are with another agency. Nobody else would go above and beyond like you guys do. We all really appreciate the hard work you guys put in."
Head of E-Commerce,
"Magebit offers a fast and stable service to improve our front- and backend functionalities. The communication is easy and they are always available if necessary. We can highly recommend them."
Head of E-Commerce,
"We have used Magebit since 2016. They consistently fix and maintain our Magento driven web site. They are highly responsive and troubleshoot our problems. We highly recommend Magebit to anyone who is considering professional Magento developers to fix or maintain their website."
CEO & Founder,
"I immediately felt that I was talking to a team that had a very high level of experience, a great cultural fit and value for money in regards to the size and scope of the project."
"Our in-house developer has been trying to create the API for some months but has always met stability challenges so I decided to look for a Magento certified company instead. The whole API was built within the schedule timeframe. Overall I am a satisfied customer and would love to work with them again."
Director & Co-founder,
"BrownPaper chose Magebit as our lead development partner for all Magento development work. They represent the best value and highest level of professionalism of any outsource team we have used in the 12 years we have been offering eCommerce services."
"The Magebit team are reliable team of experts in Web Development. They are great communicators and are consistent and trustworthy operators who are able to work with any project and produce high quality and timely outcomes. I highly recommend them."
Director & Co-founder,
"Excellent company - Highly recommended. Top quality work for Magento!! Great work, quick, fast and results better then expected. Will hire again."
"We started working with Magebit about a year ago and have been very pleased with their work. Needless to say, Magebit is the best development team we have ever worked with. They are very responsive, reliable, and overall just do great work. I would recommend the Magebit team to anybody!"
Director & Founder,
"The ongoing development is progressing smoothly and producing satisfactory results. They manage the project well and complete deliverables on time. Their support of the project helps them provide good service."
"I am very pleased to find such a competent and pleasant company to work with. Your team is top notch with great attention to detail and feedback. I look forward to the future and I feel relieved to find your team."