UX Research Service for eCommerce
Learn what your customers are really going through when they try to shop at your online store. It might look all shiny and beautiful for people who use the site daily but it can be confusing for the first-time shoppers. We will help you understand the situation and act accordingly.
Find where and what to improve
We have worked with a lot of big and small eCommerce sites and we have the intel what usually works and what does not. There might be brilliant solutions to some UX issues your site has. We will help you find them!
User experience research
and issue tracking
To get the most out of your site, you need to know what are the common problems your visitors are experiencing. Once you have that information, you can improve the user experience to get your conversion rate above the industry average and more.
1 primary CTA per page
The golden rule is to have only 1 primary call to action in every page. This way your customer always has a clear understanding of the next steps to make. It’s like a train that needs tracks to go where you want.
Ready to get the most out of your site?
We will improve the user experience your visitors are experiencing and build value for your business!
Learn your customers,
change for them
It is important that your customers find your site easy to use so they would recommend it and use it again. Changes you make on the site should be for them, not because a competitor has this certain feature. This way you will gain more value from customer satisfaction.