Proactive threat detection
Attacks blocked at the infrastructure level before they reach the store, and anything suspicious flagged as it happens.
Magento managed support: DevOps and monitoring
You have good infrastructure and nobody looking after it. We take on security, monitoring, patching, deployments and incident response, on your own cloud account, under a 24/7 SLA.
Adobe Commerce gold partner
#1 Adobe Commerce partner worldwide
Hyvä Platinum Partner
40+ projects delivered
ISO certification
9001 & 27001
Most certified Hyvä agency worldwide
200+ Adobe Commerce Certifications
Award-winning agency3× eCommerce excellence award
Three things we take responsibility for
Proactive maintenance
Logs, resources, versions and health watched continuously, so small problems are fixed before they become outages.
Incident response
A team that fixes anything from the server to the Magento code, with a documented plan for getting every part back.
Great infrastructure, nobody looking after it
Someone built it properly, then moved on. Nothing goes wrong for a while, until a patch sits unapplied or a disk fills on a Saturday.
Assessment
Servers, services, credentials, pipelines and scheduled jobs reviewed and documented.
Integration
Your infrastructure connected to our monitoring from day one.
A recovery plan
The disaster recovery document written early, ready before it’s needed.
Access cleaned up
Credentials moved to named people, shared or orphaned ones rotated.
Security that stops bot attacks
Most stores aren’t targeted. Bots scan for known weaknesses and hit every store patched late. Sansec tracks 1,000 to 5,000 stores hacked monthly.
Threat-intelligence firewall
Sansec’s honeypot stores learn new attacks, and that feeds a firewall layer that blocks them.
Intrusion detection
Suspicious activity flagged as it happens, with 24/7 malware and breach monitoring.
Regular scanning
Vulnerabilities, missing patches and weak configuration found before bots find them.
Hardened and patched
Weaknesses bots look for kept out of reach, and new vulnerabilities closed promptly.
What we monitor: uptime, errors, queues, cron and disk
Monitoring means more than a ping to the homepage.
Uptime and logs
Storefront, key pages and checkout, plus web server, PHP and Magento logs.
Resources
CPU, memory and disk on every volume, with the rate each is filling.
Cron, queues and indexers
Jobs that stop or run long, messages piling up, indexes falling out of date.
Versions and health
Patch status of the OS, PHP, database and search, and every dependent service.
Prevention: fixed before it breaks
Upkeep that stops problems starting.
Security patches
Servers and Magento patched promptly, and tested.
Versions tracked
PHP, database and search upgraded before support ends.
Backups restored in tests
Not just taken, and old logs cleared before a disk runs out.
Capacity reviewed
Ahead of busy periods, autoscaling included.
Deployments and release management
Whoever writes the code, in-house, another agency or us, we deploy it the same safe way.
One route to production
Through a pipeline, not files copied by hand.
Compiled before the switch
Never a half-updated build, with rollback ready.
Scheduled around trading
Timed off-peak, never mid‑campaign.
A recovery plan for the worst day
Most merchants have never seen a written plan for an infrastructure failure. Ours is written for your setup.
An infrastructure overview
What runs where, and how the pieces connect.
Recovery steps per part
Each part, with its expected time to recover.
Backups and contacts
Where backups live, and who to call.
Incident response and recovery
Our team works from the server to the application code, so a fix never waits on a hand-off between a host and a developer.
- 24/7 cover under our SLA agreement
- A recovery document for every part of your infrastructure
- A written account of every incident, and what we changed
What this costs against hiring a DevOps engineer
One hire covers one person’s hours. Round-the-clock cover needs a rota, holiday cover, and someone who knows Magento’s cron, queues and caches.
One DevOps hire
Covers one person’s working hours
Holidays and sickness leave gaps
The setup leaves when they do
Needs Magento knowledge, not just servers
Managed support from a team
Round-the-clock cover from a team
200+ active Adobe Commerce certifications behind it
Regular analysis and recommendations
No long commitment: try it for three months
Alerts are easy. Fixes are the hard part
The same practices run the infrastructure we look after for enterprise, public‑sector, FinTech and healthcare organizations, under ISO 27001.
- Time to get your store back up after an incident
- 20 min
- Time to find the root cause and fix it for good
- 2 hours
Why ambitious brands choose Magebit
Magebit brings Magento expertise to businesses in every country. From Perth, Melbourne and Sydney to London, Dubai, New York, Los Angeles, Charlotte and Florida, we’re ready to help wherever you are.
#1 Adobe Commerce partner worldwide
The top-ranked Adobe Commerce agency on the planet by Adobe themselves.
55+ Hyvä Certificates
The most certified Hyvä agency in the world. Confirmed by Hyvä themselves, twice.
Explore Hyvä development
Award-winning solutions
Innovator, World Traveler, and eCommerce Excellence awards across Meet Magento NYC and HIVE London, and more.
Hyvä Platinum Partner
The most-certified Hyvä agency worldwide and the first Hyvä Platinum Partner in the USA. 55+ Hyvä certifications and 40+ projects delivered.
ISO certified
ISO 9001 & 27001 for quality and security.
Scrum Alliance certified team
Truly agile team that moves and adapts faster than your typical agency.
Baymard certified design team
UX grounded in large-scale ecommerce research.
Infrastructure that someone watches
Most outages we’re called in for were visible days earlier to anyone watching. Tell me what your infrastructure runs on and who looks after it, and I’ll tell you what we’d secure and watch first.
Reviewed by Kristaps Rjabovs
Co-founder of Magebit, Forbes 30 Under 30
Frequently asked questions
If you can't find the answer you're looking for, feel free to reach out to us. We're here to help.
Taking responsibility for the infrastructure a Magento store runs on: security, monitoring, patching, deployments and incident response. The infrastructure stays in your own account.
Support and maintenance covers Magento itself: code, bugs, extensions and features. Managed support covers what’s underneath: servers, cloud services, security and deployments. Many merchants use both.
An extra firewall layer fed by Sansec’s honeypot networks, fake stores built to attract new attacks. What’s learned there blocks the newest attempts at the infrastructure level, before they reach your store.
No. You keep your infrastructure and your account, and we look after it. If you’d rather we hosted the store, see our Magento hosting.
Often, yes. We review how the store behaves under load, and where your setup can’t scale the parts that need it, redesigning it is covered by our cloud infrastructure work.
We assess the current infrastructure, connect it to our monitoring, prepare the recovery documentation and clean up access. From then on it’s continuous monitoring and improvement.
It depends on the infrastructure and how much of it we look after. We assess your setup first and recommend the package that fits, with no long commitment.
Adobe Commerce (Magento 2) services
Explore the Magento services Magebit has to offer.
Book a DevOps handover call
Tell us what your infrastructure runs on and who looks after it today. We’ll assess it and tell you what we’d secure and watch first.
- 1
We understand your setup
Where the store runs, and what’s going wrong.
- 2
Get expert advice
The environment that fits, free of charge.
- 3
A clear estimate
One flat monthly fee, agreed before anything moves.