Digital Transformation for the Leading UK Vape Store
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Website design rebuild
Performance & speed boost
SEO & content optimization
Checkout & order process fixes
Engineering
Design
Strategy
Retail
United Kingdom
EVAPO
Evapo is one of the UK’s largest vape retailers, offering high-quality vaping products, nicotine pouches, and smoking cessation solutions. With 57 retail stores Evapo serves over 25,000 customers weekly and collaborates with the NHS and government smoking cessation programs to support the UK’s smokefree goal by 2030.
In this case study:
About the project
Evapo partnered with Magebit to rebuild their digital strategy, enhance website design, and optimize customer engagement. The project focused on improving performance, streamlining user experience, and boosting retention through a seamless loyalty system.
Client Challenges
Evapo needed an intuitive and high-performing e-commerce platform to support rapid growth. Key challenges included:
- Outdated website design, requiring a modernized and customer-friendly layout.
- Checkout issues, leading to cart abandonment and lost sales.
- SEO gaps, affecting search rankings and product visibility.
- Performance limitations, impacting page load speed and stability.
- Loyalty program optimization, to improve customer retention and repeat purchases.
The role of Magebit
Where digital magic comes to life
Magebit rebuilt Evapo’s digital presence, focusing on design, strategy, and technical improvements to maximize engagement and revenue.
- Website design rebuild
Enhanced UI/UX, category structure, and navigation flow. - Performance & speed boost
Optimized JS bundling, caching, and image compression. - SEO & content optimization
Implemented structured data, metadata updates, and URL fixes. - Checkout & order process fixes
Resolved payment processing errors and loyalty point discrepancies. - Customer loyalty improvements
Improved reward point tracking and redemption options.
HOMEPAGE
Results we delivered
You are just a message away from success
1
We get to know your business needs
Together, we’ll dive into your goals, challenges, and opportunities to craft a clear digital vision tailored to your needs.
2
Initial strategic expertise
We’ll help you overcome immediate roadblocks and share our experience with you, for free.
3
Kick-off offer
Receive a tailored proposal that tackles your business needs and sets you up for continued long-term success.
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